Practical info

Items, packaging, shipping and returns: everything you need to know before you treat yourself. Another question? Write to me.

Items

Only one of each?

Most objects are one of a kind. Sometimes I find several: it then says so (“2 pieces available”). When I find a model again, it comes back to the shop.

How are they described?

Honestly and precisely: dimensions, material when I know it, and the little flaws, photographed. What I'm not sure about, I don't make up.

Packaging

What do you pack with?

Recycled boxes and paper, and lots of care for anything fragile. Every parcel leaves with a little note.

Shipping

When does my parcel leave?

Quickly, from Belgium. You'll receive a tracking email as soon as it's sent.

How much is delivery?

Costs are calculated in your basket according to the country and the weight: from €3.85 in Belgium and from €4.85 in France, to a pickup point. I also ship to the Netherlands, Luxembourg, Germany, Austria, Spain, Italy, Portugal and Switzerland.

Returns

Can I return an item?

Yes, under the terms of the returns policy. A problem when it arrives? Write to me and we'll find a solution together.

Payment

Which payment methods?

Secure payment by card, Bancontact, PayPal or Klarna, or in one click with Apple Pay, Google Pay and Shop Pay.